Driver Login Portal
Create a portal that will allow rideshare drivers to finalise their onboarding process and upload documents whilst giving them the ability to access data, history and details about their trips, tax and GoCatch account.
Design & Approach
In order to develop the driver portal I worked with multiple project stakeholders in order to identify the requirements necessary for legal reasons as well has functionally providing a product that would do what needed to be done.
Having this information I began breaking down requirements into sections to make it easier to determine what the driver should do during the onboarding phase as well as if/when they need to re-upload their documents.
With a brand new interface that draw from the visual style and brand identity that was forming I developed an initial landing page for new drivers which displays the steps needed to complete the process and would take them to each page required.
As drivers come from a range of backgrounds with varying levels of English it was important to make the process a simple and intuitive as possible - using iconography and colour to communicate.
Each section was designed with the intent that drivers would need to come back and update various forms once they expire or if they want to add a new vehicle.
The driver portal is extremely dynamic in the way that is requires the ability for both taxi and rideshare driver to have the same visibility and functionality which was made difficult due to the backend, however, we were able to overcome this obstacle and create a seamless interface that allows drivers to simply perform various tasks.